Business Impact Analysis Module

Overview

The Business Impact Analysis (BIA) module enables systematic identification and assessment of critical business processes and the impacts of their disruption. It helps determine recovery priorities and objectives.

Key Features

Process identification and documentation
Impact assessment scoring
RTO and RPO determination
Critical process prioritization
Dependency mapping
Resource requirements identification
BIA report generation

Conducting a BIA

To conduct a Business Impact Analysis:

Navigate to Business Continuity - BIA
Click Add BIA
Fill in BIA details:
- Process Name - Name of the business process
- Department - Owning department
- Process Owner - Person responsible
- Description - What the process does
Complete impact assessment
Define recovery objectives
Click Submit

Impact Categories

Assess impacts across categories:

Financial Impact - Revenue loss, additional costs
Operational Impact - Service disruption severity
Reputational Impact - Customer and stakeholder perception
Legal/Regulatory Impact - Compliance violations
Safety Impact - Health and safety concerns

Recovery Objectives

Define key recovery metrics:

RTO (Recovery Time Objective) - Maximum acceptable downtime
RPO (Recovery Point Objective) - Maximum acceptable data loss
MTPD (Maximum Tolerable Period of Disruption) - Point of no return
MBCO (Minimum Business Continuity Objective) - Minimum acceptable service level

Dependency Mapping

Identify process dependencies:

IT systems and applications
Personnel and skills
Facilities and equipment
Third-party services
Upstream and downstream processes

Criticality Assessment

Prioritize processes by criticality:

Critical - Must recover immediately
High - Recovery within hours
Medium - Recovery within days
Low - Can be delayed

BIA Reporting

Generate BIA reports:

Open BIA record
Click Generate Report
Review impact summary
Download PDF report

Best Practices

Involve process owners in assessment
Use consistent impact criteria
Review BIA annually
Update after significant changes
Link BIA to recovery plans
Validate RTO/RPO with management