Incident Reporting

Incident Reporting

Overview

The reporting feature enables you to generate incident reports for management review, compliance documentation, and trend analysis.

Accessing Reports

To access incident reports:

1. Navigate to Incident & Breach
2. Click on the Report tab in the secondary navigation
3. View available reports and analytics

Generating Individual Reports

To generate a report for a specific incident:

1. Open the incident from the list
2. Click on the action menu
3. Select Generate
4. Download the PDF report

Report Contents

An incident report typically includes:

• Incident Details - ID, name, description
• Timeline - Date of incident, detection, resolution
• Impact Assessment - Type and scope of impact
• Response Actions - Steps taken to resolve
• Root Cause - Underlying cause (if identified)
• Lessons Learned - Improvements identified
• Recommendations - Future prevention measures

Report Analytics

View incident analytics:

• Total incidents by status
• Incidents by type of impact
• Incident trends over time
• Resolution time metrics
• Assignee workload

Compliance Reporting

Use reports for compliance:

• Regulatory incident notifications
• Audit documentation
• Management reporting
• Board presentations

Breach Notification

For data breaches requiring notification:

• Document breach details thoroughly
• Assess notification requirements
• Generate reports for regulators
• Track notification deadlines

Best Practices

• Generate reports promptly after resolution
• Include all relevant details
• Document lessons learned
• Share reports with stakeholders
• Archive reports for audit trail
• Review trends regularly