Clause 4: Understanding the Organisation and Its Context
How to define the internal and external context of the BCMS — identifying stakeholders and their BCM requirements, defining the BCMS scope, and establishing the legal, regulatory, and contractual obligations that drive business continuity in Indonesia.
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Clause 5: Leadership and Commitment
Top management’s role in the BCMS — the Business Continuity Policy, organisational roles and responsibilities, and why business continuity requires genuine board-level ownership rather than delegation to an IT or facilities team.
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Clause 6: Planning — Risk Assessment and BIA
The planning requirements that distinguish ISO 22301 from other management systems — the Business Impact Analysis, risk assessment for business continuity, BCMS objectives, and translating analytical outputs into continuity strategy decisions.
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Clause 7: Support — Resources, Competence, and Communication
The enabling requirements — resources allocated to the BCMS, competence requirements for BCM staff, the awareness programme for all personnel, communication planning for disruption events, and documented information management.
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Clause 8: Operations — The BCMS Core
Business Continuity Plans, crisis management procedures, ICT continuity plans, and the exercise and testing programme — the operational requirements that produce actual business continuity capability.
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Clause 9: Performance Evaluation
Monitoring, measurement, analysis, and evaluation of BCMS performance — KPIs for business continuity, internal audit requirements, management review agenda and outputs, and how to demonstrate that the BCMS is achieving its objectives.
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Clause 10: Improvement
Handling nonconformities and corrective actions, continual improvement of the BCMS, and how lessons learned from disruption events and exercises feed into systematic BCMS enhancement.
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Documented Information Requirements
The complete reference for mandatory documented information in ISO 22301 — the distinction between documents and records, what must exist to achieve certification, and the document management system requirements of Clause 7.5.
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